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Lightspeed X-Series - Customer Sync User Guide

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Customer Sync

Requirements:

  • For syncing between Lightspeed X-Series and NetSuite, you can set certain parameters and conditions for what can (and cannot) sync, per your needs. These parameters can be configured under Setup > Lightspeed X-Series > Mappings & Parameters.

Triggers

There are three ways to sync customers to Lightspeed X-Series:

1. Edit & Save
  • When the setting ‘Sync Customers to Vend’ on Create/Edit is enabled, edit and saving a customer should trigger a sync to Lightspeed X-Series.

2. Send to Vend on Record
  • Click the 'Send to Vend' Button on the Customer record.

    Screenshot 2024-03-13 at 16.01.31.png
3. Mass Update
  • Custom Mass updates will trigger the sending of bulk customer lists to Lightspeed X-Series.

    • Configuring this option can be found under Lists > Mass Update > Mass Updates

      Screenshot 2024-03-13 at 15.27.16.png
    • Click on the ‘Custom Updates’ submenu.

      Screenshot 2024-03-13 at 15.28.02.png

    • Choose 'Lightspeed X-Series - Send Customers to LS' Mass Update.

      1. For tips on how to filter the customers for the Mass Updates, please visit the Mass Update Customers page.

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